SERVICE DEPARTMENT

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1-800-215-4469 


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  New from Brookfield: 

- The Ball Bearing Suspension System that can be purchased as an option for new viscometers and rheometers as well as a retrofit on your current instrument! Details here.

- The EZ-Lock Spindle Coupling System, perfect for the busy lab and/or multiple user environments, a system that allows to safely change spindles in less time. Details here.

Please contact us if you need pricing or details on the above systems.


  • Can-Am is the exclusive Brookfield Lab Distributor for Canada

  • Our Technicians are Brookfield Factory Trained & Certified.
    Please call our Service Department at (905) 829-0030 or 1-800-215-4469 for calibration pricing and turnaround time, or email us at:

  • When sending your Brookfield Instrument to us, print out this Service Calibration Request Form, complete it and send it along with the viscometer


Free_Brookfield_Product_Catalog
Request it here!


Standard calibration information for Brookfield Lab Viscometers

How to perform a Calibration Verification using the Brookfield Standard Fluid - includes error calculation

Brookfield Viscometers on-line Knowledge Test


STANDARD CALIBRATION FOR A BROOKFIELD LAB VISCOMETER

Note: This operation can only be performed by an authorized Brookfield representative

Whenever you send us your viscometer for re-calibration, we will perform the following operations:

A general inspection: shaft straightness, motor and gear box (where applicable), pivot point and jewel bearing status;
A reading is taken and compared against our Master Viscometer;
The pivot point and pivot point support (known as jewel bearing) are replaced;
The unit is cleaned (including all bearings) and oiled/greased;
The unit is calibrated and tested;
A Certificate of Calibration is issued;
If required, a Before-and-After Report is issued (for a fee) ;
Any accessories shipped with the unit are inspected, e.g. spindles for straightness.

We recommend re-calibration of the viscometer if one of the following is true:
- one year has elapsed since the last re-calibration;
- it fails the periodical calibration check using the Brookfield Standard fluid.

For more information or to arrange for your unit to be sent in, please call our Service Department at 905-829-0030 (Toll free 1-800-215-4469).


HOW TO PERFORM A 2-POINT CALIBRATION VERIFICATION ON YOUR VISCOMETER
Procedure for regular spindles LV1-LV4, RV1-RV7, HA1-HA7 and HB1-HB7; if you use any other spindles and/or accessories, please contact us

Note: you cannot calibrate your viscometer as there is no external provision for this, e.g. you cannot adjust the span or zero; you can only verify the calibration

What you need:

  • the to-be-checked viscometer
  • the viscometer's guardleg (see NOTE below)
  • a constant temperature bath
  • one suitable Brookfield Standard Fluid
  • a 600 ml Low Form Griffin beaker (see NOTE below)

    NOTE: if the Brookfield Standard Fluid value is greater than 20,000 cps, the guardleg is not necessary for models LV and RV and the original viscosity standard fluid container can be used.

What to do:

  • pour the Brookfield Standard Fluid into the Griffin beaker (see the above NOTE) and put the beaker in the bath
  • mount the viscometer on its stand beside the bath and level it; if it is a digital, turn it on, autozero it and input the spindle code
  • attach the spindle you intend to use and, if it's the case, the guardleg
  • immerse to the appropriate depth the spindle + guardleg into the Brookfield Standard Fluid
  • re-level the viscometer
  • turn the bath on and set it up to 25 degrees Celsius then wait for at least 30 min (1 hour recommended) for the Brookfield Standard Fluid temperature to stabilize
  • before taking a reading, recheck the viscometer leveling and adjust if necessary
  • turn the viscometer on (dial) or the motor on (digital) and take a high-torque % reading after at least 4 spindle rotations; log reading details: speed, spindle, torque and viscosity
  • shift the speed down (typically half of the initial speed) and allow the spindle to rotate for a few minutes; take a lower-torque % reading and log it;
  • calculate the accuracy ranges for both speeds - see below – and determine if the readings are within calculated ranges; yes means pass, no means fail.

Accuracy range calculation:

The total error is a combined error Standard Fluid - Viscometer. The accuracy for the Brookfield Standard Fluid is 1% of the actual viscosity value written on the jar . The accuracy for the Viscometer is 1% of the maximum range in use (note that is not 1% of the reading!).
 

EXAMPLE:  Suppose we have a dial viscometer RVT and a Brookfield Standard Fluid of 5000 cps with the actual viscosity of 4990 cps at 25 degrees Celsius. To measure this we use an RV spindle #3 at the speed of 20 rpm. The reading obtained is 4970 cps. The error for the fluid is 1% of 4990, that is 49.9 cps, and the error for the viscometer is 1% of 5000 (maximum range in use given by the spindle #3 at 20 rpm) , that is 50 cps. The total error is 49.9+50=99.9 cps. To calculate the range, substract and add 99.9 from 4990. The range is (4890.1 to 5089.9) cps. Any reading within this range means the viscometer is calibrated. In our example, 4970 cps is within the above range so the viscometer is OK.

Below is an example of a MS-Excel® spreadsheet that can be used to perform a calibration check on your Brookfield Viscometer/Rheometer. Included are a calibration table, graph, and troubleshooting tips.

CLICK HERE TO DOWNLOAD THE CALIBRATION SPREADSHEET

During the calibration check, watch for:

  • air bubbles in the Brookfield Standard Fluid; they increase the reading, so wait for them to clear
  • vibrations: if the temperature bath transmits considerable vibrations to the viscometer, turn the bath off before turning the viscometer/motor on
  • an as-high-as-possible torque percentage for the first calibration point reading (corresponding to the first speed): the higher the value (75% and up) the better the accuracy

What to do if the viscometer appears to be out of calibration:

  • check if the temperature bath fluid is indeed 25 C (use a certified thermometer)
  • be sure you waited enough to allow the viscosity standard fluid temperature to stabilize
  • be sure you use the guardleg for LV and RV units, when fluid value isn't greater than 20,000cps: not using it can cause an up to 20% lower reading!
  • be sure the viscometer is leveled properly
  • be sure the spindle and guardleg sit approximately in the middle of the beaker or the guardleg does not touch the beaker's sides or bottom
  • if using the RV spindle #1 (bell shaped) or RV #2 (disc) check if there are air bubbles trapped under the bell/disc;
  • if using a dial viscometer or the digital DV-I be sure you use the correct spindle factor
  • if using a digital viscometer (except the old DV-I) check if you introduced the correct spindle code
  • if using a digital viscometer, be sure you did not autozero with the spindle attached or, worse, with it immersed into the Brookfield Standard Fluid
  • be sure the accuracy range calculation was done correctly

If you checked all of the above and the viscometer still appears to be out of calibration, please send it to us for recalibration. For more information or to arrange for your unit to be sent in, please call our Service Department at 905-829-0030 (Toll free 1-800-215-4469). When shipping the viscometer to us, please use this Service Calibration Request Form.


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